Genesys CTI User Forum > Genesys-related Development

Get Allowed permission for an agent using WDE SDK.

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Rajnish@49:
Hello All,

I have created a custom task to integrate WDE with SAP C4S. Data communication between WDE and SAP C4S is working fine. But one last piece to Read assigned/allowed actions/privilege to agent. Any help how to get allowed privilege using WDE SDK.

Appreciate your support!!

Thanks,
Rajnish

Rajnish@49:
I have got it working using below statement

string Permission=(string)configManager.getvalues("InteractionWorkspace.Chat.canDeclineChat");

Returns 1 If is is allowed. Else it return blank or empty string.


Thanks,
Rajnish

Kubig:
This returns just information about assigned roles, but nothing about assigned privileges and permissions.

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