Genesys CTI User Forum > Genesys-related Development
Custom ors-service hosted on gms
gen_rtfm:
Hi!
I was wondering if anybody has made a custom ors-service for gms?
Looking at the callback-services they are all executed (mostly) on ors... Figured it might be a nice thing to try to keep custom apis made for genesys available via gms, instead of a separate hosting?
If anybody has a composer skeleton for developing such a service I'd be thrilled if that could be shared [emoji6]
Thanks,
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Kubig:
I've developed similiar scenario using Interaction Less routing by ORS
gen_rtfm:
[quote author=Kubig link=topic=11912.msg53606#msg53606 date=1606233832]
I've developed similiar scenario using Interaction Less routing by ORS
[/quote]Nice!
Do you have any advice to share?
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gen_rtfm:
[quote author=gen_rtfm link=topic=11912.msg53607#msg53607 date=1606234395]
[quote author=Kubig link=topic=11912.msg53606#msg53606 date=1606233832]
I've developed similiar scenario using Interaction Less routing by ORS
[/quote]Nice!
Do you have any advice to share?
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[/quote]Ok, so i managed to figure the "major parts" and have a custom service accessible via gms. Did you manage to pass parameters from the request to the workflow Kubig? I can't seem to figure out how that's done...
Thanks,
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gen_rtfm:
Today's update:
I was able to get parameters passed by including them in the scxml project properties, then creating a dfm for my custom service based off the callback-dfm, and then pointing to that in ors config.
A few quirks to iron out and i'm not sure it's a good fit for me, seems like an awful lot of overhead for small apis.
But I'm glad I got it working to some extent ;)
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