Author Topic: Genesys Pulse report about chat  (Read 190 times)

Offline ku

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Genesys Pulse report about chat
« on: May 26, 2021, 09:58:03 PM »
Hi Guys

I have a question about pulse chat report.
Is there any data related to "consult" and "conference" in the pulse chat report?
I tried to find some information through "pulse-templates90.xls", but couldn't find the relevant.