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WDE | Can I render HTML on chat?

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vinicius.gaspar:
Hello! ;D

Is it possible to receive chat messages rendered as HTML on WDE? There are any kind of application options or routing strategy resource which I can use built for that?

Thx!

cavagnaro:
What do you mean by "rendered", the chat messages to contain HTML and you visualize it formatted?
If so...no...you could build a WDE plugin to handle such.


The chat protocol does support it but not on WDE natively.
Check as an example the Genesys Widget
https://docs.genesys.com/Documentation/GWC/Current/Deployment/GWCRM

vinicius.gaspar:
Thank you! I'll look into that.

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