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PSDK: CfgFolderQuery return multiple folder
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newsG:
I would like to query "Agent" folder under person type as code below:
[code]CfgFolderQuery qfolder = new CfgFolderQuery();
qfolder.Name = "Agent";
qfolder.Type = (Int32)CfgObjectType.CFGPerson;
qfolder.OwnerDbid = 1;
CfgFolder folder = service.RetrieveObject<CfgFolder>(qfolder);[/code]
However, "Agent" is under multiple group
[b]Folder[/b]
TEAM A
--> Agent
TEAM B
--> Agent
Database also return nothing different except dbid.
[quote]dbid name type owner_dbid owner_type state csid owner_csid description folder_class custom_type
626 Agent 3 1 7 1 0 0 NULL 1 0
892 Agent 3 1 7 1 0 0 NULL 1 0[/quote]
There are any way to query specific folder under "TEAM A" ?
I don't want to use dbid because admin can add TEAM C, TEAM D and so on that I must create mapping file to map between folder and dbid everytime when they have new folder
Thanks in advance.
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