Genesys CTI User Forum > Genesys CTI Technical Discussion

integrating PERI IVR and genesys 6.0

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vish:
Hi,
we are CTIenabling an existing call center where we are using genesys 6.0 , Rockwell switch and peri IVR. I want to know the list of things a system integrator is expected to do so that the switch/IVR and genesys Tserver integrate seamlessly.

thanks
Vish

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