Genesys CTI User Forum > Genesys CTI Technical Discussion

Remembering last agent

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Ed:
Jeff I forgot to add you need to look at the Unix IR installs. Custom Server is a .DLL in widows and shared library in Unix. You use rcp.c program to customize the interface. In the strategy you set up an XData call to interface with custom server.Takes some leg work but can be simplist way to store and retrieve temporary data.

Hope this helps

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