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Backup Genesys TServer

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Johnie Wardlaw:
We're using Genesys v5.1 TServer to connect to our Lucent G3 v6.1 switch. I have two questions related to configuring a backup TServer for redundancy.

1. Does G3 v6.1 support simultaneous connections from the primary and backup TServers? My initial tests failed miserably.

2. Can I configure the TServers as primary and backup and change the backup state to primary from another application without purchasing the TServer Backup Support Client (TBSC)?

Thank you,

- Johnie

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