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Using schedule files with IR

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Akiko Matsuda:
Good morning, I have a problem with schedule files used with interaction router server. I created a schedule file, but I do not understand how to tell interaction router server to use this schedule. Is there an option I have to use when starting interaction server? I thank you very much for your help. Akiko Matsuda SOFTWARE DEVELOPER SYSTEM ENGINEERING GROUP CTC

Victor:
This one is easy :) You use Strategy Loader to do that if you select Preload and look under file extensions, you will find *.sch for schedule files. I hope it helped! Vic

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