Genesys CTI User Forum > Genesys CTI Technical Discussion
Using schedule files with IR
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Akiko Matsuda:
Good morning,
I have a problem with schedule files used with interaction router server. I created a schedule file, but I do not understand how to tell interaction router server to use this schedule. Is there an option I have to use when starting interaction server?
I thank you very much for your help.
Akiko Matsuda
SOFTWARE DEVELOPER
SYSTEM ENGINEERING GROUP
CTC
Victor:
This one is easy :) You use Strategy Loader to do that if you select Preload and look under file extensions, you will find *.sch for schedule files.
I hope it helped!
Vic
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