Genesys CTI User Forum > Genesys-related Development

Any online training on genesys gplus adapter integration with SAP CRM?

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vinod:
Hi All-

PLease let me know if there are

Any online training on genesys gplus adapter integration with SAP CRM?

Vinod:
Can someone please help me to get this info

cavagnaro:
No online training, reading the deployment guide and following the steps should be enought, i didi it once and was not hard with a SAP guy beside me.

vinodgujja:
Thanks a lot sir,

I am following the deployment guide, everything on genesys side went fine, But we are not sure what configurations Should be done at SAP side. Please forward me if you have any docs related to SAP configuration on vinoodgujja@gmail.com.

Thanks once again.

cavagnaro:
On SAP side they should only configure their objects, maybe if you give them the Genesys guide they will understand what has to be done.

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