Genesys CTI User Forum > Genesys CTI Technical Discussion

Wallboard

(1/2) > >>

Joe:
Anyone develop one? I have.

RY:
We have developed one too some time ago. But, ours is running only on NT. :(

What kind of features does it have?

Peter:
Joe

I've developed a desktop based wallboard / reader board which I market. See http://www.circleconsulting.co.nz/ccspi.htm for more details. Can you give me some information on yours I'd be interested to see how you've approached the development.

Peter

Joe:
Hi Peter,

I've also based mine off of SS and sits as a desktop gui.

I currently have built stats for: # of agent logged in, # of agents ready, # of agents not ready, # of calls in queue, # of agents on inbound calls, # of agents on outbound calls, # of agents on internal calls.

How have you marketed your board? I'm interested in doing the same thing.

Regards,

Joe

Joe:
Hi,

Mine runs on NT as a GUI and is based off of SS. Currently, I have stats for: # of agents logged in, # of agents ready, # of agents not ready, # of calls in queue, # of current inbound calls, # of current outbound calls, # of current internal calls.

The sky is the lime at this point.

Regards,

Joe

Navigation

[0] Message Index

[#] Next page