Genesys CTI User Forum > Announcements Scratch Board

Max PM per hour??

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cavagnaro:
Hi guys,
I noted that if you try to answer two PM in a row you get:

You have exceeded the limit of 1 personal messages per hour.

Why is this limit? can it be increased?

victor:
Sorry about the limit, but we had quite a few "less than honest" members who were PM'ing people about softphone services, offering to sell Genesys manuals, and so on. So, I had to shut it down.

and having an extra message box to check, really sucks.

cavagnaro:
:o I understand, fair enought :)

victor:
Sorry, dude, I know that there are quite a few people who used it, but at the end of the day - we already have each other contacts and can always talk to each other in private as it is. Plus, you can always PM your contact info to people you want :)

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