Genesys CTI User Forum > Genesys CTI Technical Discussion

Upgrading from Rel 24.25 to R.25

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Vic:
Has anyone had to upgrade of Meridian Release 24.25 to Release 25?
We are currently planning on upgrading one of our call centers, and I was wondering whether or not there are some Genesys issues that are needed to be considered.

I understand that Release 25 is not supported in Genesys 5.1; so, one of the things I was planning on doing is upgrading TServer to 5.1.5xxx. Will I need to upgrade Stat Server and CCon as well?

Thanks,
Vic

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