Genesys CTI User Forum > Genesys CTI Technical Discussion

Trunk Number in Meridian

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Vic:
I am trying to tie together a logger with Genesys so that we would be able to easily find the conversation of a particular agent in the logger files. The voice logger we are using does not have this functionality, so we need to develop a thirdparty app that would tie together trunk info and connection id.

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