Genesys CTI User Forum > Genesys CTI Technical Discussion

There is not event for a consult call!

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CJ:
Does anyone know a workaround for the Meridian link not reporting that a cosultation call being put on hold? Thanks, CJ

Victor:
CJ,

I think you are using a rather old TServer version. Upgrade, my friend. 5.1.5837 has rlsconcult tv option which would take care of this particular problem.

Tell me if it did not solve your problem.

Cheers,
Vic

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