Genesys CTI User Forum > Announcements Scratch Board

Anyone heard of Fonolo...?

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tony:
Seems as though someone got annoyed enough with static IVR menus to want to do something about it....

http://fonolo.com/about

:)

T

victor:
I looked it up and played with it a bit - a very interesting concept, actually! I read about it on LifeHacker; however, I cannot figure out how they make money!!!

I think there is something in this service that can be used, but I cannot yet fully visualize it. An application of some sort, but it needs to do more than that. The question is what...

tony:
Consumers (Users) = Free

Businesses = There is a [b]setup cost [/b] based on the customization required (e.g. special features of your phone menu, modifications to the web component). [b]Then you pay for the minutes of phone time your customers use[/b]. [i]Other conditions apply[/i].

Blimey - it sounds like I'm advertising... I assure you I am not!  ;D

T

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