Genesys CTI User Forum > Announcements Scratch Board

Self made Bootcamp

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Timur Karimov:
Hi All!

We all be the match thankfully for great Pavel's job - The Wire Magazine. But that do u think about the strange idea that came in my mind today morning  - bring to all the live conversation and the funny live meeting samethere around the world. Well , i'll try be the more complexly. We can rent for week or about it something like the small and not so expensive hostel somewhere in Europe. And for this week try to do more friendly with each other and also share knowledge and may be setting up one or more demo labs. And maybe someone wants to hold something like a small presentations ?

My point what the official Genesys events - it's an event for a sale or marketing guyz only. But look at the Cisco  - their technical staff got the Cisco Expo what have the technical presentation for a first role. Look at the Microsoft - their have the TechEd. And i want the samething like it for a Genesys-world.

Well, frends  - what do u thing about it ? I want too much ? =)

tony:
Hi Timur,

The concept is a good one - but, as you may imagine, it has been tried before.  A User-Based conference [b]would [/b] benefit us all, away from the razzamatazz of [i]Sales and Marketing[/i].  These do already exist, within Genesys - I attended a User Conference at the BT Tower in central London, only last month... However, the Genesys User Conferences are by invite only and if you are a contractor or "freelancer", then I don't think you will be on the invite list.  To me, this is because Genesys supports it's [i]customer base [/i] - the ones who pay the bills.  Those of us who may be on the periphery of this customer base can only hope to be included, by invitation through the Genesys customer...

To arrange an independant User Conference away from the mainstream Genesys events is a large undertaking (and I am not volunteering!). However - I think Genesys [i]might [/i] be able to accomodate a "User Group" at their G-Forces, if this is deemed appropriate.  I guess it wouldn't hurt to ask them...?  Again, this would depend on a persons ability to attend the G-Force in the first instance but it is, imho, far easier to meet at G-Force than trying to stage an event "on our own".

What do you think?

Tony

Adam G.:
Hi Timur and Tony,

A number of people know that the idea of a user conf was discussed with Genesys at the beginning of 2008. The original idea was changed and changed and changed by G over time until it was reduced in size and location. Eventually G canned the idea with the organiser (double crossed?) but 2 weeks later announced the SDK Workshop (big success? Nope). The flaw in the idea was to think that G would spend more than a few dollars\euros on their user base - they love giving out false hopes. Anyways it proves G don't understand their userbase and in fact can be very <censored > toward us. Out of the idea of a user conference came The Wire, but that's another story.

Knowing now how Genesys mind works this will only work if we fund it ourselves via selling tickets. As a figure to think about, are you or anyone else prepared to pay 300 euros per person for 5 days of a bootcamp\user conf? If the answer is yes then the idea has legs. We can not rely on Genesys to fund anything (because they wont), if they do then they will control everything so they will force us to listen to what BS they want us to see\hear not what we want.

I have lots of info from the investigations we made last time around - I was the idiot that got taken for a ride by G. I'm prepared to organise it because I believe in the idea but to do it I\we'd need support from the whole Genesys world.

Regards,

Pavel

Adam G.:
Right some ideas for a user conference:

• Location has to be easy to get to
• Location has to have reasonable weather (London in January is not a good idea)
• Location has to be a 'nice' place to visit - Not too nice otherwise the bosses will want to come as well.
• A number of tracks (technical and business) to be offered (1 day long each), repeated as the odds are that 2 of the tracks you want to follow will be held simultaneously.
• Each track has to have an educational value
• Ideas for Tracks - Inbound, Outbound, VOIP, Infomart, WFM, iWD etc
• Genesys invited to help but we run the conf
• Reasonable pricing (this is difficult as running a conf is not cheap)
• Anyone who wants to buy a ticket is welcome to do so.
• Alternatives\Improvements to Genesys products can openly be discussed.
• Conference is about networking, sharing of ideas
• Number one rule – it must be enjoyable!

tony:
Pavel - are you volunteering to organize this...?

T

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