Genesys CTI User Forum > Genesys CTI Technical Discussion

VTO Port lockups...

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Mika:
Hi....

Has any one encountered a VTO port lockups with a combination of
Meridian switch, Meridian Lineside E1/T1 and Genesys VTO ????

Behaviour:
From time to time we can find vto ports that remain in busy state
( From statserver point of view ) and they can be released by calling
directly to the vto port.

Vto ports are configured as an extension not as an acd agent.

Mika

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