Genesys CTI User Forum > Genesys CTI Technical Discussion

Num of ssobjects

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Daizo Yamane:
Anybody knows how to count ssobjects?

Akiko Negishi:
Dear Mr. Yamane,

the number of ssobjects consists of the total number of the following objects:

1. items registered under the switch
2. agent/place groups
3. number of CME/CCP used
4. userdefined statistical groups used by router
5. virtual grouping

I am not sure how correct this information is, but we use it ourselves to calculate the total number of license required.

Akiko

Daizo Yamane:
Thanks, Akikosan. I confiemed this and got new Infomation.
Num of ssobjects = AgentDN+RP+Queue+Agent+AgentGroup+PlaceGroup
New Statserver doesn't check it. So we don't need to count ssobjects.

Akiko Negishi:
Dear Mr. Yamane,

do you know starting from what version does statserver no longer check the ssobject license?

Thank you and I am sorry if I provided you with misleading information.

Akiko

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