Genesys CTI User Forum > Genesys-related Development

CPD ports monitoring

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jellesavelsberg:
Hi,

We would like to monitor the CPD ports on aspect. Our supplier told us that was not possible and there are no programs for it.
Can you guys give me advise,

Thanks in advance,

jellesavelsberg:
Is there any program I can use for this?

johnphan:
Hello Genesys Experts,

I have the same concern. Could you guide us how to monitor CPD port usage ?

Thanks,
John,

cavagnaro:
If you are using Genesys OCS, maybe use the Java metrics to monitor the Port usage, but as per CPD itself, should be done by the PBX, not Genesys wich is just a client from Aspect Server Point of View

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