Genesys CTI User Forum > Genesys CTI Technical Discussion

CCA 6.5 Opinion

(1/1)

Vic:
Hi,

I was wondering what everyone though about CCA 6.5 I have only being working with 6.1 here and after reading 6.5 documentation for CCA which is 550 pages longs, I was very impressed by the depth and flexibility of the product.

What I wonder is whether or not CCA 6.1 actually offers the same functionality and we just don't know about it because CCA 6.1 docs really suck.

Navigation

[0] Message Index