Genesys CTI User Forum > Genesys-related Development

Custom tab priority in IWS

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Adam_W:
Is it possible to set the priority of custom tabs in IWS?

I've created several custom modules which display additional tabs in the interaction window when a call arrives.

I also use the Genesys Agent Scripting plugin for IWS and the problem is that my custom tabs are opening first instead of the agent script.  I always want the script to be the open on the screen when a call arrives.

Kubig:
I do not know about any internal mechanism which can allow it. I think that you'll have to develop own mechanism

jigerfitano:
You can design your custom Binder Tabs & Index Dividers with the help of online wizard.

JTL:
[quote author=jigerfitano link=topic=7724.msg33512#msg33512 date=1364892135]
You can design your custom Binder Tabs & Index Dividers with the help of online wizard.
[/quote]

Any links to any further information on this? :)

Kubig:
You have to write own mechanism as wrote jigerfitano. There is no internal mechanism how to do it.

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