Genesys CTI User Forum > Announcements Scratch Board
New Genesys WebSite
Grand_Master:
Great. Thanks smile. It would have been nice if this newsletter was sent out before ceasing the notifications :)
cavagnaro:
Can't find a weekly resume as used to...
Fra:
You mean release notes weekly summary? Manage article alerts --> article type alerts. Once created, I could edit it and set it to weekly.
In the meantime, all my knowledge base favourites have been wiped out. >:(
Fra
victor:
I really love it. Much much much simpler and easier to use.
Plus we also sell Salesforce, so I am a bit biased ::)
Fra:
The navigation through your / your company's cases is rubbish though: if you're on a page that displays a specific case, it doesn't let you return to the sublist of cases you were viewing before clicking on the case itself. Also, there's apparently no way to change how cases are sorted by.
Not to mention Release Notes..if you're subscribed to receive updates via email, the links point to a page that contains an embedded document of type hyperlink??! really smooth... :-X
Fra
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