Genesys CTI User Forum > Genesys-related Development

Suscribe to Error method

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cavagnaro:
Hi,
Using .Net 8.1 PSDK
I want to be able to receive errors from the Protocol to I can handle them in a more custom way.
Right now i do:

[Code]
try{
protocol.Open();
}catch(Exception ex){
Console.Write(ex.Message);
}
[/code]

But for a end user is not exactly a friendly message. Therefore would like to manage it.

If I do:

[Code]
protocol.Error += protocol_Error;
[/code]

Then on the function protocol_Error I receive nothing or is never invoked

Doing protocol.Received it does work...what is the difference or how to use the Error?

Thanks

Kubig:
I think that Error handler on connectionprotocl fired only error related to self connection, but not the error that are receiving.

cavagnaro:
??? Don't understand what you mean Kubig

Kubig:
You tried to catch errors on hanlder which is not for these purposes, protocol.Error handler provides only error about connection to the server, not errors from the server

cavagnaro:
Ermmm...
Yes, for example. I have no network connection to the server. So I do the OPEN and returns "Can't open channel" from the try:catch but doesn't it also be notified to the Error handler?

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