Genesys CTI User Forum > Genesys-related Development
PSDK 8.1/Java - monitoring stats for a large number of agents
(1/1)
abudwill:
Hello,
I have been exploring using the PSDK (Java) to monitor certain agent stats and perform actions when a stat reaches a particular threshold for an agent.
I have built a proof of concept with StatServer using StatisticObject, StatisticMetric, Notification, and RequestOpenStatistic. I have a MessageHandler that I have attached to my StatServerProtocol so that I can parse messages with stat updates that StatServer is sending me.
I am interested in doing this for a large number of agents (1000-1500).
Can anyone comment on if this will create too much traffic and work for StatServer?
Are there other more graceful approaches to monitoring stats for a large number of agents?
Regards,
Andrew
cavagnaro:
Well yeah. Will create a load for SS as it has a limit of requests. So it is not about how many agents but how many stats you plan to do (stats x agent = full_load)
What I recommend if doing such deployment (will not discuss why) is to install a dedicated SS for such task.
abudwill:
Cavagnaro,
Thanks, this is good advice.
Regards,
Andrew
Navigation
[0] Message Index
Go to full version