Genesys CTI User Forum > Genesys-related Development

View Interactions in an Email Queue

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federom:
Hello All,
              I want to retrieve all the emails interactions in a certain email queue, what is the best approach to do that with PSDK? I saw the method RequestFindInteractions but i cant make it work!

Thanks,

Fede

Kubig:
I am sure that this method works, you had to do something wrong. Could you post your code fragment to check if it is right?

federom:
Hello Kubic,  I found what i was doing wrong. I was not including ' in the Condition...

I was using req.Condition = "queue = something"

instead of

req.Condition = "queue = 'something'"

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