Genesys CTI User Forum > Genesys-related Development

Get CCPulse value to Windows Form

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djsony90:
Hi,
Im new of this Forum. Excuse my English, im better in Italian. I work with CCPulse every day and i need to know if there is a way to get some of the values to a windows form with c# (in realtime).

Thank you in advance.

Edison

Kubig:
Officialy, through the CCP+,there is no way. You can easily achieve it via PSDK.

djsony90:
Can you please help me with this. And where i can get the PSDK, i've tryed with some direct links in the genesys website but it doesnt worked.

Kubig:
You must be a Genesys partner

kmh5147:
Neither of these answers are entirely true.  The psdk is a sellable product from genesys, and you can also get the values out of ccpulse by using actions and thresholds.  If you create a vb script as an action to write the value to a flat file, and then use a threshold to execute this action everytime the value changes.  Your vb application can then pickup these values.....

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