Genesys CTI User Forum > Genesys-related Development

StandardResponses, ScreeningRules and PSDK

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gstkein:
Hello, I'm trying to filter StandardResponses from Universal Contact Server depending on ScreeningRules (created with knowledge manager) as GAD does.

I can request all StandardResponses with requestGetAllCategories (which returns the full tree of categories/responses) but I have found no way to know which ScreeningRules are asociated with a given category or the content of the screening rules.

Thank you very much,

Guillermo

Kubig:
What about SubscribeID?

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