Genesys CTI User Forum > Genesys-related Development
StandardResponses, ScreeningRules and PSDK
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gstkein:
Hello, I'm trying to filter StandardResponses from Universal Contact Server depending on ScreeningRules (created with knowledge manager) as GAD does.
I can request all StandardResponses with requestGetAllCategories (which returns the full tree of categories/responses) but I have found no way to know which ScreeningRules are asociated with a given category or the content of the screening rules.
Thank you very much,
Guillermo
Kubig:
What about SubscribeID?
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