Genesys CTI User Forum > Genesys-related Development

Building The Search Functionality

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upk_singhm:
Hi Kubig,
I thought this might help as well, here's what it shows in the logs:
05:19:18.387 Trc 21126 [SvcSrvW-10] <844> 'OMInteractions.GetInteractions' (request id 844) handling duration : 9 ms.
05:19:21.356 Trc 21124 [ESP:4400] Request (queued for 0 ms): Id=2|Type=Request|AppName=UCS_Provider|AppType=|Service=Index|Method=Search.
05:19:21.356 Dbg 21291 [SvcSrvW-6] Thread 'SvcSrvW-6' registers to shutdown notification.
05:19:21.358 Trc 21124 [SvcSrvW-6] <2> Request (queued for 1 ms):
  Id=2
  Type=Request
  AppName=UCS_Provider
  AppType=
  Service=Index
  Method=Search
  Parameters=
    [
      IndexName="interaction"
      MaxResults=100
      Query="StrAttribute9:"thompson@demosrv.genesyslab.com""
      tkv.multibytes="false"
    ]
  UserData=
    [
    ].
05:19:21.361 Trc 21000 [SvcSrvW-6] <2 tcp://192.168.60.1:51233> Service 'Index' method 'Search' started.
05:19:21.393 Trc 21001 [SvcSrvW-6] <2> Service 'Index' method 'Search' ended, processing time (ms): 32.
05:19:21.394 Trc 21125 [SvcSrvW-6] <2> Response:
  Id=2
  Type=Response
  AppName=ContactServer
  AppType=CONTACT_SERVER
  Service=Index
  Method=Search
  Parameters=
    [
      Documents=
      [
      ]
      FoundDocuments=0
      ReturnedDocuments=0
    ]
  UserData=
    [
    ].
05:19:21.395 Trc 21126 [SvcSrvW-6] <2> 'Index.Search' (request id 2) handling duration : 40 ms.

upk_singhm:
Hi Kubig/Cavagnaro,
Did you find out anything about this?

Appreciate any help. Still struggling with this.

Kubig:
I will try to make a test in my lab env today and let you know with a result

upk_singhm:
Thanks Kubig,
Appreciate your help.

Kubig:
Did you follow this link http://docs.genesys.com/Documentation/ES/8.1.4/Admin/UCSSearchMake ? I am not at my PC yet, so still without my tests :)

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