Genesys CTI User Forum > Genesys-related Development

Can we play treatments through ORS without using URS.

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Parul:
Presently, I am playing treatments using ORS and it plays it with the help of URS. URS sends the request to play treatment.
Can I play treatments without using URS and playing it only with ORS??

cavagnaro:
Can't...ors is just a IRD replacement with more features.

René:
Hi Parul,

Yes, it is possible starting release 8.1.200.16.

@Cav - ORS is not IRD replacement :). ORS will replace URS completely in a near future...

R.

Kubig:
René is right - as documentation mentioned [quote]Orchestration platform now supports call treatment which just includes ORS and media server only. In the previous versions, this functionality was managed by URS working in tandem with ORS.[/quote]

cavagnaro:
:o :o :o :o :o :o :o :o :o :o :o
Should read more about it...so sorry for misleading...shame on me

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