Genesys CTI User Forum > Genesys-related Development

ORS application (SCXML) vs GVP application (VoiceXml)

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zafzef.mourad:
Hi

cavagnaro:
Scxml and vxml are just commands.
OCS calls URS
URS calls a media server like gvp to execute some vxml which is also on a external resource like a Web server

What is the question on good/bad practice about?

You are talking about different approaches
Bad practice would be maybe deploy all components on same server...

Which is your concern?

zafzef.mourad:
T

cavagnaro:
As long as you dimention your server correctly should be no problem. Again, ORS is not alive, it "transfer" call to URS and is URS who handles the call there. ORS will be called again when needed.
Check your architecture and traces to understand better how this works.

zafzef.mourad:
W

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