Genesys CTI User Forum > Announcements Scratch Board

Genesys Docs Offline...?

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Adam G:
[quote author=Kubig link=topic=8744.msg39828#msg39828 date=1434444179]
I am not sure about it, Cav (see web page fragment):

[quote]
Please Log In To Customer Care My Support

Genesys Customers and Partners:

Access to content on the Genesys Documentation website requires you to log in to My Support first, and then navigate to the desired documentation by using either the search feature of our site or existing links. You can also reach the Genesys Documentation website from My Support "Home" by selecting "Product Documentation" on the top menu.

Bookmarks will no longer allow direct access to Genesys Documentation, nor will entering direct URLs in your browser.


Genesys Employees:

Access to all Technical Publications content is available from inside the Genesys firewall (or via VPN).
[/quote]
[/quote]

Funny how it's been open to the public for so long and now they want to bring it back, in-house.  That's closed-loop marketing for you! :)

Timur Karimov:
Looks like what they broke something on the portal. Right now , for example, all works from one my PC after I'm logged in and in the same time from another PC doesn't work even I logged to.

Adam G:
...not allowing multiple logins...? That could be it.

Adam G:
....others have noticed that it is not working, even after logging in.... I'm guessing this is a site glitch.

cavagnaro:
Guys I have tested from several browsers and computers...no login id requested ever...as Adam says it may be a glitch

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