Genesys CTI User Forum > Genesys-related Development
Create a Transfer button in IWS Customization
PeteHoyle:
[quote author=jvallejos link=topic=8749.msg45132#msg45132 date=1478620751]
Hello PeteHoyle and daniel_san,
Please. Your have other code to the transfer ?
Me Can sharing you please.
I used container.Resolve<IInteractionManager>(); but not know how I use this interface.
Best regards
[/quote]
It depends where your custom button is located, if it is in the IntearctionView area you can get the IInteractionVoice from the Context:
[code]
public void Create()
{
IDictionary<string, object> contextDictionary = Context as IDictionary<string, object>;
object caseObject;
contextDictionary.TryGetValue("Case", out caseObject);
ICase @case = caseObject as ICase;
if (@case != null)
{
if (@case.MainInteraction is IInteractionVoice)
{
IInteractionVoice iv = @case.MainInteraction as IInteractionVoice;
if (iv != null)
{
}
}
}
}
[/code]
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