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Chat app using PSDK 8.5

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rajkishor09:
I am building a web based chat app where agent and customer can chat with each other. I have searched a lot for an example which will give me correct Request & Response sequence but couldn't get. Can anyone help me on this? What I am looking for :
[list]
[li]Request & Response sequence for Customer facing app (I came to FlexChat should be used here)[/li]
[li]Request & Response sequence for Agent app (Looks like BasicChat will help here)[/li]
[/list]

I want to know what should be the ideal sequence from Interaction Server to Chat server in both case. In code sample will help greatly.

Kubig:
From my point of view, the better "hello world" sample is from WebAPI samples package, which is available for release 8.1 (but there are no mandatory changes between these version).

rajkishor09:
Thanks for reply,

What about agent side ? Customer facing app looks straight forward to me but Agent side Interaction Server, UCS, Chat etc are there. What should be the login & request sequence to these server?
I have trying to figure out that part from last 5 days.  :(

Kubig:
As I wrote, the best pattern/template is from WebAPI samples where you can find all mandatory requests.

PeteHoyle:
Hi,

If you are using WebAPI Server v8.5 you can use the Genesys Chat Configuration Widget to generate the code for the customer side chat app.

http://docs.genesys.com/Documentation/ES/8.5.0/WebAPIDEV/ChatWidget

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