Genesys CTI User Forum > Genesys-related Development

Disable/Enable HoldCall command

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dainese82:
Hi,
how can I disable the command "HoldCall " for the first 30 seconds of the call?

Thanks a lot

Kubig:
Just through IWS/WDE customization.

dainese82:
Hi Kubig,
I did not find any example in the documentation provided by genesys :(

cavagnaro:
;D ;D ;D
Doubt there is a sample for each idea a customer has...

It is more generic code rather than Genesys SDK one.

mcruli:
Put a new chain for the Hold Command. And make a timer for enable this..

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