Genesys CTI User Forum > Genesys-related Development

Outbound - Predictive GVP dailing mode

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zafzef.mourad:
Hi there,

I have a problem with my outbound campaign ....I try to use Predictive GVP dailing mode but I had error message: invalid campaign mode
Can someone help please ?? Would I need a license to use this mode ??

Thanks for ur helping

cavagnaro:
Logs...logs...
Have you configured all for it to work? Not just click and go

zafzef.mourad:
I configured and test the predictive and progressive mode and they work fine but predictive GVP I had a error: invalid campaign mode.

Is there a licence for this mode ??

Thanks :-)

zafzef.mourad:


[quote author=zafzef.mourad link=topic=8895.msg39736#msg39736 date=1433770632]
I configured and tested the predictive and progressive mode and they work fine but predictive GVP I had a error: invalid campaign mode.

Is there a licence for this mode ??

Thanks :-)
[/quote]


[quote author=zafzef.mourad link=topic=8895.msg39723#msg39723 date=1433531314]
Hi there,

I have a problem with my outbound campaign ....I try to use Predictive GVP dailing mode but I had error message: invalid campaign mode
Can someone help please ?? Would I need a license to use this mode ??

Thanks for ur helping
[/quote]

Kubig:
No special licenses are necessary. Just check the logs to find out the root cause. In almost cases it is caused by incorrect configuration.

Just note : The predictive or progressive mode are configured in other way then the mode with GVP involved.

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