Genesys CTI User Forum > Genesys-related Development

Outbound - Predictive GVP dailing mode

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cavagnaro:
Pro and Pre are native for OCS, while for GVP you need to configure your servers and OCS to learn where is GVP and how GVP will deal with outbound calls.
Again, follow docs (docs.genesyslab.com)

zafzef.mourad:
Thanks guys .....I find the problem.....my OCS version 8.1.1 didn't support this dialing mode ....this dialing mode is supported by OCS starting in release 8.1.2

Thanks for ur help :-)

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