Genesys CTI User Forum > Genesys-related Development

Multiple Interactions In IWS

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Niranjan:
HI ,

iam Facing the Issue in IWS , iam getting multiple i nteractions in IWS in a preview Mode of Dialing. can any one please suggest to handle the Multiple interactions.

Thanks and regards
Niranjan M.

Kubig:
It is not an issue. You are able to receieve and manipulate more than one preview records.

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