Genesys CTI User Forum > Genesys-related Development

Genesys Platform Monitoring

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cavagnaro:
Well you have a lot of "I think" on your plan. The fact that you don't understand the GA options is a point against you already.


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voipy:
GA Options?  What options are you referring to?  That is a pretty vague statement.

cavagnaro:
You started the topic saying your new employeer don't wanna expend a dime. You wanna build something from scratch. (For me, even more expensive)
You can do what with PSDK? Do basically the same as SCI/GA already does? If you wanna monitor a specific event occuring on a TServer then SCI/GA already does this via alerts scripts. Then create a Reaction.
So...you expect that a custom develop would know all errors that could possible happen on all your environment? That doesn't happen on real world.
GA is just a client of SCS, so you depend on what SCS can offer. GA/SCI do have options to create reactions...do you know them?

Good luck there

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