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Connect Web Services to Genesys

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cavagnaro:
Already answered you. ANI[] function will do it. As said, read documentation Juan.

Enviado de meu C6602 usando Tapatalk

wJuan:
Thanks,

It can extract the variable ANI session that is currently the customer?



[quote author=cavagnaro link=topic=9098.msg40787#msg40787 date=1442015148]
Already answered you. ANI[] function will do it. As said, read documentation Juan.

Enviado de meu C6602 usando Tapatalk
[/quote]

daniel_san:
Try to be more specific. What parts of Genesys are you using?

Regards.

wJuan:
I'm using Telemarketing, i need to extract the UserAgent and PhoneCall with a programing language.



[quote author=daniel_san link=topic=9098.msg40796#msg40796 date=1442212669]
Try to be more specific. What parts of Genesys are you using?

Regards.
[/quote]

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