Genesys CTI User Forum > Genesys-related Development
EventUserEvent is not received when sending RequestDistributeUserEvent
PeteHoyle:
Sorry when I say a client has registered for a DN, I mean that the client app has made the request that is equivalent to a RequestRegisterAddress for that DN, you cannot see it in CME
[code]RequestRegisterAddress requestRegisterAddress =
RequestRegisterAddress.Create(
thisDn,
RegisterMode.ModeShare,
ControlMode.RegisterDefault,
AddressType.DN);[/code]
In the SIP Server log you should see reqeust\events similar to the ones below for each DN that is registered by each client..
11:30:35.271 -- created: CRequest@3df1c30 RequestRegisterAddress-Stat_Server_Pulse[620]/176
11:30:35.271: $+TLIB:CTI:Unknown:0:22
11:30:35.271 +++ CIFace::Request +++
-- new invoke
Parsed: RequestRegisterAddress
From: Stat_Server_Pulse[620]/176
Numbers: +<11573> -<none>
Status: parsed:1 queued:0 sent:0 acked:0 preevent:0 event:0 context:0 transferred:0
-----
@11:30:35.2710 [0] 8.1.101.10 send_to_client: message EventRegistered
AttributeEventSequenceNumber 00000000000007ab
AttributeCustomerID 'Environment'
AttributeTimeinuSecs 271000
AttributeTimeinSecs 1443609035 (11:30:35)
AttributeReferenceID 176
AttributeThisDN '11573'
AttributeExtensions [66] 00 03 01 00..
'AgentStatus' -1
'AgentStatusTimestamp' 0
'status' 0
AttributeAddressInfoStatus 1
AttributeAddressInfoType 8 (AddressInfoAddressType)
AttributeAddressType 1 (DN)
11:30:35.271 Trc 04542 EventRegistered sent to [620] (00000005 Stat_Server_Pulse 192.168.1.34:34332)
TRegManager::ClientRegistered 5 11573
-- processed by client handler
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