Genesys CTI User Forum > Genesys-related Development

Retrieve the value of Hold time like in statistical interface

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mndir:
Hi every body,
I am new in this forum and I want to customize the application with an additional interface that is displayed during a call. How to retrieve the value of hold time as is done with the statistical interface

Kubig:
Just request and receive statistic of DNAction type with required mask from StatServer.

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