Genesys CTI User Forum > Genesys-related Development

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daniel_san:
As PeteHoyle said, look at DNActions. There must be around 200 posible states, but for me the most importants:

4:"Ready";
8:"Not Ready"; In that case you can have Not Ready with reason... Normally the reason will be on  Key Value Collection ["ReasonCode"]
9:"AfterCallWork";
6:21:7:20:  Dialing, Interaction, Consult....

Regards.
           

xember:
Clear! Thanks pitty that there is no enum :-(

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