Genesys CTI User Forum > Genesys-related Development

WDE custom filters

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Daere:
Hello there!

It's possible to do a filter into search history view and contact directory view that is mandatory ,not  editable and it cannot be deleted?

Thanks

shahzeb:
Hi,
I do not think that would be possible. There is no filter which could be pre-configured for IWS.

Kubig:
What do you want to achieve?

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