Genesys CTI User Forum > Genesys-related Development

How to disable Team Communicator when agent is on Call?

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bhuvanesh:
Hi all,

I need to disable team communicator in genesys WDE when agent is on call is there any way to disable team communicator, Need help thank you.

cavagnaro:
Can't, custom development only

bhuvanesh:
I try to customize the view(Teamcommunicatorview) but the drop down from team communicator is not working properly

cavagnaro:
Ok...what does that means? Logs? Details? Screenshots? Magic balls doesn't work on this forum...

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