Genesys CTI User Forum > Genesys-related Development
PSDK query/search for Interaction Queues
abudwill:
With some Cfg Server queries you can include filters that have KVPs. There is a KVP of key: cmp_insensitive, value: 1 which will cause queries to be case insensitive.
I have used this in PSDK/.NET to do CfgPersonQuery's in a case insensitive manner.
Some details on a Genesys wiki around this (part of a javadoc): http://www.genesyslab.info/repository/PSDK/8.0-Java_API_Reference/com/genesyslab/platform/configuration/protocol/doc-files/Configuration%20Objects/config-objects-intro.html
Regards,
Andrew
gstkein:
Thatīs great, thank you abudwill!
gstkein:
So the final code would be:
Set<CfgScript> queues = new HashSet<CfgScript>();
CfgScriptQuery query = new CfgScriptQuery();
query.setName(prefix);
query.setScriptType(CfgScriptType.CFGInteractionQueue);
query.setProperty("cmp_insensitive", 1); // This sets the filter
Object responseObject = protocol.requestMultiple(CfgScript.class,query);
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