Genesys CTI User Forum > Genesys-related Development

Interaction workspace

(1/1)

aaher:
Can supervisor forcefully log off an agent when they are in not ready state.

cavagnaro:
Again same question but different user?

Enviado de meu E6633 usando Tapatalk

daniel_san:
[quote author=aaher link=topic=9591.msg43312#msg43312 date=1463042920]
Can supervisor forcefully log off an agent when they are in not ready state.
[/quote]

Need to do some customization on WDE for that.

Navigation

[0] Message Index