Genesys CTI User Forum > Genesys-related Development

Multi Disposition in WDE

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Niranjan:
Hi Everyone,

Is there any way to select multiple disposition in workspace Desktop,i.e two level of disposition,
if not how we can achieve this functionality in Workspace Desktop.

Highly appreciable for quick response,

Regards,
Niranjan.

Kubig:
Only through customization -> so, write your own module, which will rewrite the default disposition code module. You can find some examples on docs.genesys.com site

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