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Author Topic: T-Server 7.5, Avaya CM3 (S8700), H.323: Call Released by Customer or by Agent?  (Read 1868 times)

Offline Gef Buneri

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T-Server 7.5, Avaya CM3 (S8700), H.323: Call Released by Customer or by Agent?
« on: January 31, 2017, 11:14:23 AM »
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Hi all; searched forum, but did not found nothing similar to my scenario (as in subject).


Any clue/doc reference?


Best regards,

Gef.
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Offline cavagnaro

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Re: T-Server 7.5, Avaya CM3 (S8700), H.323: Call Released by Customer or by Agent?
« Reply #1 on: January 31, 2017, 01:44:42 PM »
Only available at release 8 of some Tservers and depends if your PBX can send that info too. 7.5 no way

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Offline Gef Buneri

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Re: T-Server 7.5, Avaya CM3 (S8700), H.323: Call Released by Customer or by Agent?
« Reply #2 on: January 31, 2017, 01:46:33 PM »
Thanks Cav. No way to desume the origin of the EnventReleased from party request sequence in TServer logs? (i.e. the first member who requests the release, is the real requestor).
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Offline cavagnaro

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Re: T-Server 7.5, Avaya CM3 (S8700), H.323: Call Released by Customer or by Agent?
« Reply #3 on: January 31, 2017, 04:52:45 PM »
In logs? Well will be the one who sends the EventRelease first. If comes from PBX then customer released first, if comes from agent side then agent released first.

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Offline Gef Buneri

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Re: T-Server 7.5, Avaya CM3 (S8700), H.323: Call Released by Customer or by Agent?
« Reply #4 on: February 01, 2017, 11:35:57 AM »
Fine, thx.
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