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Offline gen_den

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Workspace Desktop Edition SIP endpoint /Softphone
« on: July 26, 2017, 05:05:15 AM »
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Hi experts,

I have query regarding the WDE and WDE sip endpoints.

If I have WDE installed and a WDE SIP endpoint on top of it , then do i need any softphone also to be installed for RTP?
Do I  just need WDE and Softphone?  no WDE SIP endpoint?  Because either of the combination doesn't work and RTP is missing.

I have this setup where i have installed WDE and Xlite Softphone, no WDE SIP endpoint on top of WDE. Now whenever i login into WDE i get error , SIP registration failed. Could be because I don't have WDE SIP endpoint?

What is the correct way to install WDE and SIP endpoints so that I can have RTP flow?


Offline superman

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Re: Workspace Desktop Edition SIP endpoint /Softphone
« Reply #1 on: July 26, 2017, 05:45:49 AM »
Hi, you either go with WDE and the sip endpoint or WDE and a soft phone. In the first case be sure to check the compatibility of the sip endpoint and the WDE. If i remember correctly they must match the version of the x's
eg 8.5.xxx.yy

Offline Kubig

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Re: Workspace Desktop Edition SIP endpoint /Softphone
« Reply #2 on: July 26, 2017, 08:50:50 AM »
WDE SE offers SIP and RTP management, so use just WDE SE at all.

Offline gen_den

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Re: Workspace Desktop Edition SIP endpoint /Softphone
« Reply #3 on: July 27, 2017, 04:17:28 AM »
Thank you Guys will try and see  :)